From Effective Date: 18-Nov-2023

Nextway IT is committed to providing exceptional service to our customers. If you encounter any issues with our services, please contact us at [email protected] We strive to address your concerns promptly and find a resolution to ensure your satisfaction.

Refund Process:

  1. Effort to Resolve:
    • Upon receiving your concern, we will make every effort to address the issue and make things right.
  2. No Refund Policy:
    • Nextway IT does not offer refunds under normal circumstances.
  3. Replacement File:
    • In cases where a satisfactory solution cannot be identified, we may provide a replacement file at a maximum cost equivalent to your purchase.


  1. Termination of Services:
    • No refunds will be given if we terminate your services due to a violation of our terms of use or another provision of our Terms and Conditions. Legal rights remain unaffected.
  2. Promotional Purchases:
    • There are no refunds for files purchased using a coupon code or during a promotion.
  3. Money Back Guarantee:
    • The Money Back Guarantee applies only when we fail to deliver the service or make a mistake with the service.
  4. Excess Payments:
    • Any money provided to Nextway IT that exceeds the amount owed can only be credited back; it cannot be returned.

Contact Us:

If you have any questions or concerns regarding our refund policy, please contact us at [email protected]. We are here to assist you with any queries related to refunds and returns.